Subject to the appliance product listing, the warranty will run from the date of purchase from only an authorised Elcofire dealer, providing the appliance is installed within 6 months of its despatch from Elcofire.
The warranty periods listed below only apply when the appliance is purchased from one of our exclusive dealers. This warranty does not include any third-party rights. And during the said periods, this does not include postage, packaging, installation and transportation costs.
During the active period of cover, factoring in the appliance operational time or usage will not hold any bearing on the stated warranty period, neither will it allow the period to be extended in any way.
Solid Fuel Range
Elcofire Stoves are a quality product with a 5-year warranty for your peace of mind, which covers all stove body castings.
This does not include consumable items as such as glass, door seals, grates, firebricks, vermiculite panels, baffles and log guards.
Electric Range
Elcofire Electric Fire are a quality product with a 2-year warranty for your peace of mind, which covers all components excluding the glass.
Pellet Range
Elcofire Pellet Stoves are a quality product with a 2-year warranty for your peace of mind, which covers all stove body castings.
This does not include consumable items as such as glass, door seals, grates, firebricks, vermiculite panels, baffles and log guards, and electrical components.
All electrical components are guaranteed for 1 year.